Privacy Policy

At JOSE VIANA Real Estate Agent, protecting your personal data is a priority. This privacy policy explains how we collect, use, and safeguard your information when you engage with our online platform and services.

Information We Collect

We may collect the following categories of personal data to provide and improve our real estate services:

• Contact details such as name, address, phone number, and email
• Property preferences and financial information for consultation purposes
• Usage data from your visits to our site including IP address and browsing behavior

How We Use Your Information

Your data is processed to facilitate real estate transactions and improve your experience on our platform. Typical uses include:

• Responding to inquiries and providing property information
• Managing contracts, appointments, and client accounts
• Sending updates about our services and promotions, where consent is given

Legal Basis for Processing

We handle your personal data under applicable regulations, primarily based on:

• Your consent, when you voluntarily provide it
• Performance of a contract or pre-contractual measures
• Compliance with legal obligations we are subject to

Data Sharing and Transfers

We do not sell your personal data. However, we may share information in these contexts:

• With trusted third-party service providers who assist in our business operations under confidentiality agreements
• When required by law, legal process, or governmental request
• To protect our rights, property, or safety, or those of others

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights Under GDPR and Other Laws

You have several rights regarding your personal data, including:

• Right to access and receive a copy of your data
• Right to rectify inaccurate or incomplete information
• Right to erasure (“right to be forgotten”) under specific conditions
• Right to restrict or object to processing
• Right to data portability when applicable

To exercise these rights, please send a written request to our postal address below.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this privacy policy or comply with legal obligations.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to improve user experience and analyze site usage. You can manage cookie preferences through your browser settings.

Contact Information

For any questions or requests related to your personal data or this policy, please contact us at our main office: